Privacy Policy for Hayya Taw - Drivers
Effective Date: 03/07/2024
1. Introduction
Welcome to Hayya Taw. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app available on Google Play. By using our app, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We only collect the following information:
- Name
- Phone Number
- Email Address
- Driver Image
- Taxi Licence Plate Number
We also collect geolocation data in the foreground and background.
3. Use of Information
The information collected from you is used for the following purposes:
- To deliver and facilitate delivery of services to users.
- To protect our services.
- To respond to user inquiries and offer support.
4. Data Sharing and Disclosure
We do not share your personal data with any third parties. Your information is solely used to enhance your experience with our app and provide the services you request.
5. Data Retention
We retain your data for 12 months after account deletion. After this period, your data will be permanently deleted from our systems.
6. Security Measures
We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
7. Geolocation Data
We use geolocation data in the foreground and background. This data is used to improve the services we provide and give out passengers live updates about the drivers location.
For background geolocation data collection we use a foreground service which is visible to the user.
8. User Registration
Users cannot register with our app but they can contact us at support@hayyataw.com or call (+21698569410 or +21699735853) or in person, and provide their name, phone number, email address, their taxi's licence plate number and their picture. This information is essential for us to provide the services you request.
9. Push Notifications
We send push notifications to keep you informed about important updates related to our services.
10. User Data Access and Deletion
Users can request access to their collected data or delete their account by contacting us at support@hayyataw.com or visiting https://www.hayyataw.com/delete-account .
11. Data Protection for Minors
Our app targets users who are 18+. We do not collect sensitive data and adhere to strict data protection regulations to safeguard minors' information.
12. No Marketing or Advertisements
We do not send marketing information to users. Additionally, we do not run ads within our app.
13. No Online Payments
We do not accept online payments through our app.
14. Data Collection Limitations
We only collect data provided by users when they talk to us or meet us in person. We do not access or collect data from any other sources.
15. No Use of Google Analytics
We do not use Google Analytics or any similar services for data tracking or analysis.
16. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@hayyataw.com
- Phone: +21699735853, +21698569410
- Address:
Yassine Bebba
Doualy Gafsa
Al Afran Primary School
Gafsa, 2143
Tunisia
17. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
18. Consent
By using our app, you consent to our Privacy Policy and agree to its terms.
Thank you for choosing Hayya Taw. We are dedicated to protecting your privacy and providing you with a secure user experience.